Refund policy

Return & Refund Policy

Effective date: July 10, 2026

Perishable Products (Beef). Because our beef is a frozen, perishable food product, all sales are final and we cannot accept returns. However, we stand behind our beef 100%. If your order arrives warm, damaged, incorrect, or otherwise unsatisfactory, contact us within 48 hours of delivery or pickup at backfortybeef@gmail.com with your order number and photos of the product and packaging. We will make it right with a replacement, store credit, or refund of the affected items.

Refused or Failed Deliveries. We cannot refund orders that spoil because a delivered package was left unattended or a pickup wasn't collected on time. Please plan to receive your order promptly.

Tallow Products. Unopened candles, wax melts, and balms may be returned within 10 days of delivery; contact us before sending anything back. Opened personal-care items cannot be returned for hygiene reasons, but if a product arrives damaged or defective, we'll replace or refund it.

Merchandise. Our apparel is printed to order. Sizing details are on each product page — please check them carefully, as we cannot accept returns for wrong size choices. Misprinted, damaged, or defective merch will be replaced or refunded; contact us within 10 days with photos.

Order Cancellations. Contact us as soon as possible; orders can be cancelled for a full refund any time before they ship or are prepared for pickup.

Refund Processing. Approved refunds go to your original payment method within 5–10 business days, depending on your bank.